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Renault new rental car specialists' website - Renault Eurodrive Buy-back
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Useful information - new car rental in Europe

How can you reserve a new vehicle for your European trip? How can you change or cancel an existing contract? Here is important information about your Renault new rental car contract with the buy-back option.

Vehicle reservation

Reserve your new car in three easy steps:

  1. Register your city of arrival, the dates of your stay and the return city in the reservation module;
  2. Choose the vehicle that best suits you among the proposed selection options;
  3. Click "Reserve", fill-out the form fields and select your payment method.

You can also call us at 1 800 361-2411 or chat online, we will be glad to serve you.

Changes - Conditions in force for any new reservation from December 1st, 2020.

  • Modification free of charge subject to acceptance by Renault Eurodrive according to the delays and the availability of the cars.

It is more difficult to respond to late changes during the peak season.

Be careful: It is very important to respect the scheduled appointment time for taking possession of your vehicle. Failure to do so could result in additional fees on-site. In the case of flight connection changes or changes in the meeting time initially determined, please advise your delivery agent. During your stay in Europe, you may contact Renault Eurodrive directly for any return changes.

Delayed delivery

If you need to delay the delivery of your vehicle and it is already registered (plated), Renault Canada is required to extend the insurance contract. Fees for these modifications may apply.

Death, illness or serious accident of contract holder or immediate family member

Reduced fees may apply when supporting documents signed by a qualified medical authority are presented. Contact us.

Cancelling a contract 

Conditions in force for any new reservation from December 1st, 2020.

  • 1 day or more prior to the delivery date :
    • Choice 1 : $250 administration fees from Renault Canada will apply and the balance of the paid amount will be refunded.
    • Choice 2 : No administration fees from Renault Canada will apply and a credit equivalent to the paid amount will be carried over to a new reservation for an indefinite period. Credit will be issued in the name of the original driver.
  • The day of delivery or no-show : no refund.

Extend your contract

You must notify Renault Eurodrive directly if you wish to extend your journey. Renault Eurodrive will take care of extending your insurance contract according to the number of additional days. An extension fee will be charged to you, directly by Renault Eurodrive.

Coming from www.voyagesendirect.com, you are now on Renault Canada, your site for car rental and buy-back. There is a perfect car for your trip... you will find the right one in a few clicks!